What are you looking for?
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User Manuals
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FAQ Invoice Portal
- How can I cancel or delete an invoice?
- Where is my data stored?
- Is my e-invoice secure?
- Will my attachment be lost if the invoice is converted into an XML invoice?
- I want to download my invoice as an XML file, but nothing is happening?
- Can I edit uploaded e-invoices?
- Why is my shipment status not updated?
- How can I cancel an invoice?
- I want to download my invoice as an XML file, but nothing is happening?
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FAQ Peppol
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FAQ e-invoices
- What is an electronic invoice?
- What are the legal retention periods for private and business documents?
- Comparison of energy costs and environmental friendliness between an electronic and a paper bill
- How many decimals can I put in the invoice?
- Invoice Document Types
- Peppol BIS Self-Billing
- German Electronic Business Address Format Specification for Electronic Business Transactions in Germany
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Invoicing Requirements
Where is my data stored?
Your data is stored in Germany (hosting). Our servers are hosted by Hetzner Online GmbH. Hetzner Online is certified according to DIN ISO/IEC 27001. You can find more information here.
