What does “Peppol error” mean?

A Peppol error can occur due to various errors when creating the invoice. The most common sources of error are listed below:

1. Invalid characters: Pay attention to UTF-8 compatible characters, especially in the description fields.
2. Empty invoice lines: These are often caused by the emulation of PDFs and interfere with processing.
3. Incorrect use of invoice lines: Only products or services should be in invoice lines, no additional information.
4. Oversized file attachments: Large attachments, especially high-resolution PDFs, often exceed network or access point limits.
5. Missing mandatory information: Order or buyer references must be provided correctly.
6. “N/A” instead of mandatory information: Invalid placeholders such as “N/A” can lead to errors.
7. PDFs as electronic invoices: PDF invoices as attachments violate the Peppol specifications.

Avoid these errors to optimize the exchange of e-invoices.

Use of invalid characters
Please ensure that you do not use any invalid characters. Pay particular attention to the description fields. We use the UTF-8 encoding.

Use of invalid characters
Please ensure that you do not use any invalid characters. Pay particular attention to the description fields. We use the UTF-8 encoding.