How can I cancel an invoice?
For step-by-step instructions, please click here. Below we briefly list the essential steps.
To create a credit note or cancel an invoice, follow the steps below:
Copy the invoice you want to cancel.
Set a new invoice date.
Once in the invoice form, change the invoice number and select Credit note as the document type.
Save the created credit note.
Select Send by e-mail or Send via Peppol to send the invoice. The invoice is automatically saved when it is sent.